If your PTU radar is down, it may be necessary to restart the radar on site. There are two methods to perform a restart:
1st method: Switch of the radars from the fuse box
- Each radar is connected to its own fuse in the fuse box.
- The fuse box should indicate which fuse controls the radars and screens. This is usually labeled by the electrician.
- Turn the power off, wait a few minutes, then turn it back on.
2nd method: If the power fuse is out of reach or is not labelled
The radar can also be restarted by unplugging the power from the connection box.
- The connection box is typically located on the same pole as the radar.
- Disconnect the power for two minutes, then plug it back in.
- The lights on the bottom of the radar will begin flashing green or remain solid green once the radar receives power and is back online.
If the issue is not resolved after completing these steps, please contact Trackman Support by submitting a support ticket here.