This article will provide you with some basic steps to try, if your range screen is not responding properly to touch.
Touchscreen Not Responding
- Unplug the screen from the power source
- Disconnect the screen completely to ensure a full reset.
- Reseat the Ethernet cable
- Remove and firmly reconnect the Ethernet cable to ensure a secure connection.
- Test with a different screen in the bay
- Connect another screen to the same bay.
- This helps determine whether the issue is related to the screen itself or the bay, regardless of which screen is connected.
If you have followed the steps above and the issue persists, please do not hesitate to contact us so we can provide further assistance.